**Partner Program – Privacy Policy
Lite Lion Europe **
This Partner Program Privacy Policy explains how Lite Lion Europe (“we”, “our”, “us”) collects, processes, and protects personal data from members of our Partner Program, including distributors, installers, resellers, and business affiliates (“Partners”, “you”).
This policy applies specifically to data processed within the Partner Program and supplements our general website Privacy Policy.
1. Data We Collect from Partners
We collect the following categories of data for the purpose of managing Partner Program participation:
1.1 Business & Contact Details
Company name
Business address
VAT number and registration details
Contact person name
Email address
Phone number
1.2 Account & Program Information
Login credentials (hashed; we cannot view passwords)
Partner tier or discount level
Order history and financial transactions
Commission or incentive information
Contract and onboarding documents
1.3 Communications
Emails, messages, and support requests
Meeting notes and Partner correspondence
Marketing preferences
1.4 Website & Portal Use
When accessing partner-only pages or tools:
IP address
Login time
Activity logs
Technical browser/device data
This data helps secure your account and ensure proper system functionality.
2. Purposes of Processing
We process Partner data for the following legitimate business purposes:
Managing Partner accounts
Verifying business identity and eligibility
Providing access to Partner pricing, tools, documentation, and resources
Processing orders, payments, and logistics
Providing customer and technical support
Administering incentives, rewards, commissions, and discounts
Detecting and preventing misuse, fraud, or unauthorized access
Sending relevant updates, price lists, and product information
We do not sell Partner data to third parties.
3. Legal Basis for Processing (GDPR)
Partner data is processed under the following legal grounds:
Contract performance – to provide Partner Program services
Legitimate interest – to operate a secure partner ecosystem
Legal obligation – accounting, taxation, record keeping
Consent – for optional marketing communications
Partners may withdraw consent for marketing at any time.
4. Data Sharing
We may share Partner data with:
4.1 Internal Departments
Sales & support teams
Accounting & logistics
Product and technical staff
4.2 Trusted Service Providers
Only when necessary:
Payment processors
Logistics and delivery providers
Cloud hosting and CRM systems
Email and communication tools
All third parties follow GDPR-compliant data protection agreements.
4.3 Legal Requirements
Data may be disclosed if required:
To comply with EU/EEA laws
To respond to lawful requests from authorities
We do not sell or disclose Partner information to advertisers or unrelated parties.
5. Data Retention
We retain Partner data only as long as necessary for:
Contractual obligations
Legal and accounting requirements
Resolving disputes
Maintaining program records
Inactive Partner accounts are typically archived after 24–36 months of no activity unless law requires longer retention.
6. Data Security
We implement technical and organizational measures to protect Partner data, including:
Encrypted connections (HTTPS)
Secure password hashing
Access controls and activity logging
Restricted internal data access
Compliance with GDPR security standards
Partners are responsible for keeping their login credentials confidential.
7. Partner Rights (GDPR)
Partners located in the EU/EEA have the right to:
Access their personal data
Correct inaccurate information
Request deletion (where legally applicable)
Request restriction of processing
Object to processing in certain cases
Request data portability
Withdraw consent for marketing
We will respond to all valid requests within 30 days.
To exercise your rights, contact us at: partners(at)litelioneurope.com
8. International Transfers
If Partner data is processed outside the EU/EEA (e.g., cloud hosting), transfers are protected using:
Standard Contractual Clauses (SCCs)
GDPR-compliant safeguards
Approved security frameworks
9. Updates to This Policy
We may update this Partner Program Privacy Policy if necessary to reflect:
Changes in law
Program updates
Security or operational improvements
The latest version will always be published on our website.
10. Contact Information
If you have any questions, complaints, or requests related to Partner data or this policy, please contact:
Lite Lion Europe
Email: partners(at)litelioneurope.com